It is not wise thing putting a SPAM filter and allowing all mails. There must be misconfiguration and allows the score rate higher. Observe closely, how the legit email marked as SPAM in the filter. Yeah i don't want to bypass our spam filter as 93% of all emails to our domain is spam. The spam filter is doing its job 100%, it's something at O365 that's causing the issue, whether it's some settings i have/haven't set. The spam filter does generate a quarantine report but 99.99% of it is spam. Hello, The emails pass through the spam filter (otherwise they wouldn't appear in the Junk Folder) its when the emails reach O365 they are getting put straight into the junk email. However, that will mean getting a lot of spam :-( You can always bypass the spam filter by simply changing your MX record. Additionally, does your spam filter generate a quarantine report letting the users know what was blocked? Once you know the reason, you can take preventive measures so good messages won't go into spam. Select Add to Contacts from the drop-down menu to open the information in the Contacts application.ĥ. Enter any additional information for the contact and click Done.The third-party spam filter you're using should tell you the reason why messages are being blocked. Click the arrow that appears at the end of the highlighted name or email address.Ĥ. Highlight the sender’s name or email address at the top of the email by moving your cursor over itģ. Open an email from a sender in the Mail app.Ģ.
You can do that easily from an existing email.ġ. Optionally, check Sender of message is in my Previous Recipients as well.Īdd known senders to your Contacts to prevent Mail from filtering their emails out as spam.Īdd any sender you want to protect from spam filtering to the Contacts application on your Mac. In the section labelled “The following types of messages are exempt from junk mail filtering”, check the box in front of Sender of message is in my Contacts.Ĥ.
#WHY EMAIL KEEPS GOING TO JUNK MAC OS X#
To make sure the Mail app in Mac OS X and macOS does not filter as spam messages from known senders:ġ. Select Mail | Preferences from the menu in Mac OS X Mail.ģ. Check the Never send it to Spam option and click Create filter Go to your Spam Inbox and click the Settings > SetttingsĢ. On the top navigation bar, click Filters and Blocked Addressesģ. Under Filters and Blocked Addresses, click Create a new filterĤ. In the “From” box, enter the email you would like to mark as Not Spam (in this case and then click Create filter with this searchĥ. To mark it’s sender as Not Spam and to receive all emails to your Inbox, follow these steps:ġ. Click Not Spam in the options at the top. Select the email which you want to make as Not Spam.ģ. Spam will be an option in a dropdown select.Ģ. Go to your Spam Inbox by clicking “More” on the left-hand side. If a normal email has already been filtered to the spam folder, you can mark this email as Not Spam and it will be moved to your Inbox.ġ. This email, along with future emails from this sender, will now be sent to your Inbox.
To ensure emails from this email always appear in your Inbox, please check the Always trust e-mail from “ and then click OK button. See screenshot:
See screenshot:Īnother way of marking an email as Not Junk is by right-clicking the email and then select Junk > Not Junk. See screenshot:Īfter clicking Not Junk, a Mark as Not Junk dialog box will pop up. Then go to the Home tab, click Junk > Not Junk. Select the email which you want to make as Not Junk.ģ. If a normal email has already been filtered to the junk email folder, you can mark this email and it’s sender as Not Junk to prevent it from going to junk folder in the future.Ģ.
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